Marketing & Customer Insights

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We orchestrate marketing campaigns that speak to millions of daily shoppers. Our work spans the digital and physical space and combines the work of numerous internal teams and external advertising and media agencies. Our marketing teams work together to show our customers how they can save money and live better.

  • Roll With It

    Roll with it

    The world of retail is rapidly changing, but that suits you. You're extremely adaptive and flexible when needed.

  • Work Together

    Work together

    You thrive when you get to work cross-functionally with people who have different ideas and skillsets.

  • Take A Chance

    Take a chance

    You don’t back down from new experiences—you jump in head first! You're eager to step outside your comfort zone.

New and exciting opportunities

  • Director, Incubation Thought Leadership & Business Operations

    Marketing & Customer Insights SAN BRUNO, CA
    • Developing, revising, and executing strategy for ongoing incubation initiatives
    • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce
    • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
    • Oversees the development, incubation and execution of approved corporate strategic projects and new business opportunities across functions, divisions and countries
    • Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and
      initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting,
      evaluating, and applying suggestions Learn More
  • Art Director

    Marketing & Customer Insights SAN BRUNO, CA
    The Art Director will be a leader, problem solver and conceptual thinker. She/he is responsible for managing a small to mid-size team responsible for the day-to-day updates and seasonal campaigns on She/he directs the implementation of the design strategy under the guidance of senior creative management by translating marketing goals and consumer insights into creative concepts; keeping up-to-date on industry trends, best practices, and the competitive landscape; collaborating with cross-functional partners (for example, Producers, Marketing, Site, agencies) to influence the development of creative strategies; understanding the capabilities of company technologies (for example, platform, marketing, mobile, social); recommending new technologies to support digital marketing programs; and partnering with other art directors and management to help identify opportunities for new functional systems and processes.

    • Coordinates, completes, and oversees job-related activities and assignments
    • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
    • Ensures consistent application of the online brand and brand voice
    • Facilitates improvements in the creative process
    • Manages small to mid-sized creative projects from concept to completion under the guidance of management
    • Manages the implementation of the design strategy under the guidance of senior creative management
    • Provides supervision and development opportunities for associates
    Learn More
  • Director, Customer Analytics

    Marketing & Customer Insights SAN BRUNO, CA
    Walmart is looking for a Director of Analytics for our growing Customer Experience Insights Team! The Customer Experience Insights team leverages the power of Big Data, leading edge research technology, and the best talent in the industry to define and design how our company serves our customers.

    At Walmart, we pride ourselves for knowing our customers and connecting with them better than any other company. We interact with our customers across more categories than any company in the world. Because we want to hear what those customers say, we gather direct feedback from over 800,000 per month – enough to understand what our customers think is working and what isn’t at each and every one of our stores and across all our digital channels. We use every visit, search, click and purchase to help deliver the easiest shopping experience both digitally and physically .

    We are data scientists, predictive modelers, and research gurus that work together to uncover the “why’s” behind behavior. As a Director of Analytics, you will have an opportunity to initiate innovative research techniques at scale, and leverage the power of technology, big data and analytics to improve the lives of the 200 million customers that shop with us every week.

    • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
    • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce
    • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
    • Manages and drives the development and management of a customer-level demand forecasting and analysis capability to inform on sources of customer profitability and strategic investments for business strategy for an analytics discipline (for example, forecasting and demand analysis, predictive modeling, data mining)
    • Manages relationships with advanced analytics suppliers
    • Oversees advanced statistical analytics initiatives for customer-centric management strategies
    • Provides overall direction
    Learn More
  • Senior Manager II OpsTransfm -Sams

    Marketing & Customer Insights BENTONVILLE, AR
    • Consults with internal organizations on strategic initiatives
    • Develops Innovation strategies, processes, and best practices
    • Drives accountability to achieve goals within a cross-functional area
    • Drives the execution of multiple business plans and projects
    • Ensures business needs are being met
    • Ensures systems strategy implementation
    • Leads change from concept to implementation to achieve desired results
    • Manages a portion of the department budget and profit and loss (P&L)
    • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
    • Provides supervision and development opportunities for associates
    Learn More
  • Growth Marketing Lead (Office and B2B Categories)

    Marketing & Customer Insights SAN BRUNO, CA
    As Growth Marketing Lead, you will be assigned to the Office and B2B categories, some of our highly strategic and important categories for Walmart ecommerce. Specifically, you will work closely with the Retail category management teams to deeply understand their businesses, and then liaise across Marketing, Analytics, Category experience/Product, Operations and Supply Chain teams to build and bring category marketing plans to life, to achieve large growth goals. You will act as a “mini-CMO” of your category – owning and creating the plans from top to bottom.

    The ideal candidate is a creative, strategic, experienced growth marketer and leader who will jump in and make an immediate impact.

    • Develop customer-centric marketing plans with strategic vision and attention to detail; focused on driving awareness, acquisition, and retention. Liaise heavily with media, brand, retention and partnership teams to meet business objectives.
    • Leverage internal creative team and agencies to build breakthrough creative to drive category adoption and growth.
    • Launch, track, and monitor category-specific marketing performance; execute campaigns (leveraging various internal marketing teams and agencies when needed); create and manage forecast and budget.
    • Obtain deep category knowledge to help drive category growth at scale and influence marketing-adjacent decisions (pricing, merchandising, assortment, curation, packaging, design). Collaborate heavily with category teams.
    • Grow a deep understanding of consumer habits for your category (online and offline) through 1st and 3rd party data and research, to effectively and efficiently acquire and retain customers and grow LTV.
    • Partner with internal and external leaders (design, merchandising, tech, product management, and senior executives) to deliver on cross-functional marketing campaigns with tight timelines, high visibility, and material impact.

    How you’ll know it’s right
    • If playing in a jungle gym sounds more fun than climbing a ladder…
    • If you can drive results and solve problems in fun and creative ways…
    • If you want to do things in our industry that have not been done…
    • If you understand that without risk there is no reward…

    #LI-KA1 Learn More

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